Terms of Service
Last updated October 29, 2026
These Terms cover your use of the Tavi apps and website services operated by Mattingly Media LLC ("Tavi", "we", "us"). Please read them alongside our Privacy Policy and any separate agreement you sign for your sale.
1. Your account and authority
Use accurate information, keep your sign-in credentials private, and use only accounts and sales you are authorized to access. You must have legal authority to enter into any agreement you sign. Tell us promptly if you believe someone has accessed your account without permission.
A connection code connects you to a particular sale after the required verification. Access to a sale does not authorize you to sign for another Seller. Each person must review and complete their own signatures.
2. Software and brokerage services
Tavi provides software for managing sale information, questions, documents, communications and related tasks. Creating an account or entering a property address does not by itself create a brokerage relationship or guarantee that we can serve the property. Service eligibility depends on the property's location and the services available there.
Mattingly Media LLC operates the software; it is not identified as your brokerage by these Terms. Brokerage services, representation, commissions, other charges and transaction obligations are governed by the separate agreements and disclosures identifying the licensed brokerage and professionals serving your sale. Where those documents identify LPT Realty, LLC, that brokerage relationship remains separate from your Tavi software account.
3. Shared sale information
Other connected Sellers and authorized staff may see and update shared sale information, including Timeline questionnaire answers. Provide information you are entitled to share, including when you provide another Seller's contact information. Check shared information and documents for accuracy before relying on them or signing.
You retain your rights in the information and files you provide. You permit us and our service providers to store, process, display and share that material as needed to operate the services you request, with authorized sale participants and, where authorized for your listing, listing and marketing channels. This permission does not transfer ownership of your material to Tavi.
4. Documents and electronic signatures
Review the complete document, its parties and its terms before signing. Signing instructions, electronic-signature consent and the terms of each document apply to that document. A signing invitation or app notification is not evidence that a document has been signed; use the signing confirmation and completed document.
Deleting an app or account, signing out, or losing access to a sale does not cancel an agreement, withdraw a signature or end a brokerage relationship. Use the cancellation or notice process stated in the relevant agreement.
5. Responsible use
Do not impersonate someone, submit material you do not have permission to use, access another person's account or sale without authority, interfere with the service, or use it unlawfully. We may restrict access where reasonably necessary to protect people, information or the service, or to comply with law.
6. Availability and communications
Internet connections, device settings and external services can affect availability, email delivery, notifications and updates. Check transaction deadlines and important documents directly; contact your licensed professional if you need help. Tavi software is not a substitute for legal, tax or other independent professional advice.
We send account, security, invitation, signing and service communications needed for your requested workflows. Phone notification permission is optional and can be managed in your device settings. Required signing emails can still be sent whether or not you use the app.
7. Privacy and account deletion
Our Privacy Policy explains how information is handled. You can request account deletion in the app's Settings or through our public deletion page without reinstalling the app. We process requests within seven days and email you when completed. Required transaction and signing records may remain as explained in the Privacy Policy, with account access removed.
8. Changes and your rights
We may update these Terms as the service or applicable requirements change. We will identify the updated date and provide notice of material changes as required by law. These Terms do not exclude rights or remedies that applicable law does not allow us to exclude. Separate transaction agreements continue to govern their own subject matter.
9. Contact
For questions about these Terms, account access or support, email ceo@mattinglymedia.com.
Tavi · Mattingly Media LLC